As is the very natural response to any new introduction, be it in the new drivers’ ed training and testing, would have a mixed outcome. Most people would be surprised that something that was so complicated and complex has been reduced to such simple functioning in a jiffy. The ability to have tried this dirvers’ed training from more than a single location is a major selling point of the new application of technology.
The new methods are usually introduced with a bit of trepidation. So too was the case with the new drivers’ test and training. But surprisingly the very people that got displaced by the new entrant go to sing praises of it in no time. This came about with the realization that people are not being displaced but re-introduced elsewhere. It is just that their roles progressed from a supervisory one to more of a managerial control.
Thus the employees were in many ways pleased at their elevation in the functioning of the testing centers. The people that were still involved in training took on advisory roles that meant less of paper work and more exercising of the mind.
What Causes These Changes?
Firstly there is a generational shift in the ability of technology to deliver the more repetitive aspects of any training. Automation did take away much of the boredom associated with such work and made life at the testing centres more involved in nature. This gave rise to a situation that the work force could be redeployed in more productive manner than before.
The second aspect is that with the involvement of new methods right across all aspects of life, why must the drivers’ tests not be spare? Thus it was more of a progression to bring greater autonomy and mechanization to this area as well.
There is the aspect concerning the cost of labor. As living costs kept getting higher, it was natural that the wages got higher too; this gave rise to a situation where the cost of employing people was higher than the cost of automation. This was aided in part by the lowering cost of mechanization in a fair part.
The Results For The Common People
It is the usual result that the benefits to automation are not realized at a single go. There are usually stages of automation and the benefits too flow differently. Thus a process that has a higher degree of automation is bound to display a higher amount of cost savings.
Considering the general trends of savings that are achieved, it is the usual trend that there is a fair bit of capital that is conserved. With the large scales of operation that something like a driver testing and certification entails, it comes as no surprise that the savings do take some time to percolate through the system. But never the less there are saving in terms of time and costs as has been demonstrated in numerous occasions.